Interpreter Express, LLC - Serving Greenville, South Carolina and beyond

RID Code of
Professional Conduct

Confidential communication
Professional skills and
knowledge
Appropriate conduct
Respect for consumers
Respect for colleagues,
interns, students
Ethical business practices
Ongoing professional
development

Resources

Registry of Interpreters for the Deaf (RID)

RID is a national membership organization representing the professionals who facilitate communication between people who are deaf or hard of hearing and people who hear. RID adds value to the profession and for the consumer through education, standards, relationships and resources.

RID has a tri-fold approach to the standards it maintains for membership:

National Testing System (NTS) strives to maintain strict adherence to nationally recognized testing industry standards of validity, reliability, equity and legal defensibility.

Certified Maintenance Program (CMP) is an avenue through which the continued skill development of certified interpreters/transliterators is monitored and nourished

Ethical Practices System (EPS) and NAD-RID Code of Professional Conduct (CPC) are two vehicles which provide guidance and enforcement to professionalism and conduct. The EPS provides an opportunity for consumers to address concerns or file complaints regarding the quality of interpreter/transliterator services, and the CPC sets the standards to which all individuals holding RID certification are expected to adhere.

ADA Information Line

If you have specific questions concerning the ADA, call the Department of Justice ADA Information Line.

(800) 514-0301 (voice)
(800) 514-0383 (TTY)

Hospital/Medical Setting Brief from the Americans with Disabilities Act (ADA)

Effective communication is particularly critical in health care settings where miscommunication may lead to misdiagnosis and improper or delayed medical treatment. Under the Americans with Disabilities Act (ADA), hospitals must provide effective means of communication for patients, family members, and hospital visitors who are deaf or hard of hearing.

The ADA applies to all hospital programs and services, such as emergency room care, inpatient and outpatient services, surgery, clinics, educational classes, and cafeteria and gift shop services. Wherever patients, their family members, companions, or members of the public are interacting with hospital staff, the hospital is obligated to provide effective communication.